END TO END SOLUTIONS
The benefits of complete visibility and control in each and every stage of a door-to-door process are quite obvious. ROLDÁN GROUP decided to invest in an integrated solution that encompasses and works for all of the group companies, allowing for a better and more satisfying customer experience.
“Thanks to MagicDome we have successfully anticipated what the market needs, and this has been remarked by our customer’s application feedback.”
The interconnectivity between ROLDÁN GROUP’s operation systems has allowed the creation of a best-in-class track and visibility solution across all the stages of an end-to-end process. Moreover, a robust data analytics platform allows not only real-time access to process data, but also improves decision making.
The Challenge
ROLDÁN GROUP needs to enhance the company’s internal systems, but also to improve coordination with third party operators the company works with.
The Solution
Sandra Bustos, Roldan CIO says: "As CIO of Roldan Logistics, I have been able to get a first-hand experience of what it means to work with MagicLog.
Thanks to the support and teamwork with MagicLog we have successfully anticipated what the market needs, and this has been remarked by our customer’s application feedback."
The Results
We have proved how MagicLog is much more than just a provider, it is a key member of our IT team.